Refund policy

Refund & Returns Policy

We want you to feel confident trying MicroVitals. If you give our Oil of Oregano a fair shot and still don’t feel a difference, we’ve got you covered.

1. 30-Day Money-Back Guarantee – Full Terms

We want you to actually experience the benefits of MicroVitals Oil of Oregano, not just let it sit in your cabinet. Our 30-Day Money-Back Guarantee applies when you have used the product as directed (once daily, or as indicated on the label) for at least 30 consecutive days, you contact us within 35 days of delivery to request a refund, and this is your first refund request for this product, purchased directly from MicroVitals.com.

If these conditions are met and you still don’t feel a difference, we will refund the product price (excluding shipping) with no hard feelings. This guarantee is intended for first-time purchases only and may be limited to one refund per customer or household for this product.

2. What We Refund

When a refund is approved under our 30-Day Money-Back Guarantee, we refund the product price only, excluding original shipping charges. Any customs fees, duties, or import taxes charged by your country are non-refundable and remain your responsibility.

3. How to Request a Refund

To request a refund under this guarantee, please email us at nuvibloom@gmail.com with the subject line “Refund Request – MicroVitals Oil of Oregano.” Include your full name, order number, the email address used at checkout, and a brief note confirming that you used the product as directed for 30 days and did not experience the desired benefits. Once your request is reviewed and approved, your refund will be processed back to your original method of payment.

4. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at nuvibloom@gmail.com within 7 days of delivery. Include your order number and clear photos showing the issue. After we review the information, we will either replace the item at no cost to you or offer an appropriate refund of the product price. In cases where the problem is clearly on our end, we may also choose to refund shipping charges at our discretion.

5. Late or Missing Refunds

If you have been approved for a refund but have not yet seen it appear, we recommend first checking your bank or credit card account again. Refunds can take several business days to post. If you still do not see the refund, contact your bank or credit card company, as there may be a processing delay. If you have completed these steps and still have not received your refund, please reach out to us at nuvibloom@gmail.com so we can help.

6. Purchases from Other Retailers

Our 30-Day Money-Back Guarantee and this refund policy apply only to products purchased directly from MicroVitals.com. If you purchased MicroVitals products from another retailer, marketplace, or website, you will need to follow their return and refund policies.